Ischebeck TITAN Website Privacy Policy

1. Introduction

This Privacy Policy explains how Ischebeck TITAN Ltd collects, uses, and protects your personal data when you visit our website:
www.ischebeck-titan.co.uk

We are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

The data controller responsible for your personal data is:

Ischebeck TITAN Ltd
Ischebeck House
Wellington Road
Burton upon Trent
Staffordshire
DE14 2AP

If you have any questions, please contact us at: sales@ischebeck-titan.co.uk

3. What Data We Collect

We may collect and process the following personal data:

  • Name

  • Email address

  • Phone number (if provided)

  • Any information submitted via contact forms

  • Technical data (e.g. IP address, browser type, pages visited)

We do not intentionally collect sensitive personal data.

4. How We Use Your Data

We use your personal data to:

  • Respond to enquiries submitted via our website

  • Communicate with you regarding your enquiry

  • Improve our website and user experience

  • Maintain security and performance of our website

5. Lawful Basis for Processing

We rely on the following lawful bases under UK GDPR:

  • Legitimate Interest – to respond to enquiries and provide requested information

  • Consent – for cookies and any marketing communications (where applicable)

You can withdraw your consent at any time.

6. Data Retention

We retain personal data only for as long as necessary:

  • Enquiry data is typically retained for up to 12 months

  • If a business relationship is established, data may be retained for longer in line with legal and contractual requirements

7. Sharing Your Data

We do not sell or trade your personal data.

We may share your data with:

  • Other companies within the Ischebeck TITAN Group (where necessary to respond to enquiries)

  • Trusted third-party service providers (e.g. website hosting, analytics providers)

All third parties are required to respect the security of your data and process it in accordance with the law.

8. International Data Transfers

Some of our third-party providers (such as analytics services) may process data outside the UK.

Where this occurs, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs)

  • UK adequacy regulations

9. Cookies & Analytics

We use cookies to improve your experience on our website.

This includes Google Analytics, which helps us understand how visitors use our site.

Cookies may collect:

  • IP address

  • Pages visited

  • Time spent on site

  • Referral sources

We only use non-essential cookies (such as analytics) with your consent via our cookie banner.

You can manage or withdraw your consent at any time.

For more information, please see our Cookie Policy.

10. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure of your data

  • Restrict or object to processing

  • Request transfer of your data

  • Withdraw consent at any time

To exercise your rights, please contact us using the details above.

You also have the right to lodge a complaint with the
Information Commissioner's Office
(www.ico.org.uk)

11. Data Security

We have implemented appropriate technical and organisational measures to protect your personal data, including secure servers and restricted access to authorised personnel only.

12. Links to Other Websites

Our website may contain links to external websites.
We are not responsible for the privacy practices of these websites.

13. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.